What we offer international partners
- Clearance at destination — import, transit, indirect representation for shippers not established in the EU.
- Port services in Constanța — B/L release, release from the terminal, physical inspection on our own ramp, container haulage.
- Air cargo services at Bucharest–Otopeni — terminal, customs, delivery.
- Warehousing — 4,000 sqm in the Constanța South Free Zone (no import duties until removal) and 1,000 sqm in Bucharest.
- Final delivery anywhere in Romania, to factories, warehouses or construction sites.
- Alternative routes via Koper and Thessaloniki, through our partners, when Constanța is not optimal.
How we work with a freight forwarder
- We receive the pre-alert (transport documents, invoice, packing list) before the cargo arrives.
- We confirm which documents are missing and which authorisations are needed from the consignee — including obtaining or updating the EORI number, if required.
- We clear on arrival or open a transit to the consignee's customs office.
- We deliver, confirm delivery (POD) and send the documents.
- One point of contact throughout, with a 24/7 line for emergencies.
For companies entering the Romanian market
You do not need a Romanian entity to sell here. Under indirect representation we can import in our own name, on your behalf, and the goods can stay in the Free Zone until sold. We explain what this involves for tax and customs and which documents are needed. See also Customs brokerage and representation.
Why Medrom
- Office inside the port, at Constanța South–Agigea — not at a distance from the terminals.
- Authorised Economic Operator (AEO), experienced with simplified procedures.
- Presence at 11 customs offices, in 5 Romanian cities.
- Specialist expertise through our partner ROUBROKER (AEO, CBAM).
- Communication in Romanian and English.
Frequently asked questions
Do you work with freight forwarders that have no office in Romania?
Yes, this is one of our everyday cases: we act as their destination agent for customs, warehousing and delivery.
Can you clear goods for a consignee without an EORI number?
We help obtain or update the consignee's EORI number before the cargo arrives; without EORI a customs declaration cannot be lodged.
Do you cover all of Romania?
Yes — own offices in Constanța, Bucharest, Ploiești, Galați and Călărași, partners at the other customs offices, delivery anywhere in the country.