Customs services

Customs broker in Ploiești and Galați

Medrom Logistics has its own office and its own team in each of the two cities. In Ploiești we serve the companies of one of Romania's most industrialised regions, with a focus on operators in the oil sector. In Galați the work is built around the Danube: the ports of Galați and Brăila, the Galați Free Zone and the Galați and Brăila customs offices.

Two separate offices, two local teams

Ploiești and Galați are two different markets with different goods, documents and customs offices, so we do not serve them from a distance. Each city has its own Medrom office and its own dedicated team, working with the same procedures and software as our head office in Constanța Port and our offices in Bucharest, Otopeni and Ilfov. Your file stays with the team that knows the local customs office, and if goods move between the two regions — or on to Constanța or Bucharest — the hand-over happens inside Medrom, without you re-sending documents.

Customs broker in Ploiești — industrial and oil-sector operators

Medrom Logistics customs broker in Ploiești: own office serving the industrial and oil-sector operators of the Prahova region, road and rail cargo, import, export and transit
Ploiești: own office and team for the industrial and oil-sector operators of the region.

The Ploiești area is heavily industrialised, and a large part of its economy revolves around oil: refining, petrochemicals, oil-field equipment and the service companies around them. Our Ploiești office serves the companies of this region with import, export and transit operations, with an emphasis on operators in the oil sector — where the goods are often technical equipment, spare parts, chemicals or products subject to specific licences and excise or environmental requirements.

  • Import — release for free circulation of equipment, components, chemicals and raw materials, with tariff classification, customs value and the duty and VAT calculation.
  • Export — export declarations for finished products and equipment (this requires Romanian Customs UMG registration and empowering Medrom for export operations).
  • Transit — opening and discharging transit operations for goods arriving by road or rail from the EU borders or from Constanța Port.
  • Documents and licences — we check in advance whether your goods need licences, certificates, excise formalities or product-specific checks, so that the declaration is not blocked at the customs office.

Contact Ploiești: [email protected].

Customs broker in Galați — the Danube ports of Galați and Brăila

Medrom Logistics customs broker in Galați: own office serving the Danube ports of Galați and Brăila, the Galați Free Zone and the Galați and Brăila customs offices, river and road cargo
Galați: own office and team for the ports of Galați and Brăila, the Galați Free Zone and both customs offices.

Galați is a port region. Goods arrive and leave by river-sea vessels and barges on the Danube, and the customs work follows the ports. Our Galați office serves:

  • The Port of Galați — import, export and transit formalities for goods loaded or discharged in the port.
  • The Port of Brăila — the same operations for vessels calling at Brăila, a short distance upstream.
  • The Galați Free Zone — entry and exit of goods in the free zone, where non-Union goods can be stored or processed without payment of import duties until they are released for free circulation.
  • The Galați and Brăila customs offices — declarations lodged at either office, depending on where the goods are presented.

Because the port, the free zone and the customs offices are minutes apart, a broker with a local team can lodge the declaration when the vessel arrives, attend a physical inspection the same day and coordinate with the port operator on release. Contact Galați: [email protected].

What we do at both offices

  • Direct or indirect representation — in your name or, for companies not established in the EU, in our own name on your behalf. Details on the customs brokerage in Romania page.
  • Physical inspection — we present the goods when customs decides to inspect and coordinate handling with the terminal, warehouse or carrier.
  • Transit to and from the rest of the network — goods cleared at Constanța or Bucharest can be moved under transit to Ploiești or Galați and vice versa, with the declarations handled by our own teams at both ends.
  • Advice before the shipment — HS classification, origin, licences, certificates and the documents your supplier must issue.

How the operation runs

  1. You send us the commercial documents (invoice, packing list, transport document) and, for a first operation, the contract or power of attorney and your EORI number.
  2. We check the documents, classify the goods and tell you in advance what duties and VAT will be due and whether any licence or certificate is missing.
  3. We lodge the declaration at the competent customs office — Ploiești, Galați or Brăila — as soon as the goods are presented.
  4. If customs asks for a documentary or physical check, the local team handles it on the spot.
  5. You receive the release and the customs documents needed for your accounting.

Who we work for in Ploiești and Galați

  • Refineries, petrochemical plants, oil-field service companies and their suppliers in the Ploiești–Prahova area.
  • Manufacturers in the industrial parks around Ploiești that import components and export finished products.
  • Importers, exporters and traders shipping bulk, break-bulk or project cargo through the ports of Galați and Brăila.
  • Companies using the Galați Free Zone for storage or processing of non-Union goods.
  • Freight forwarders and shipping agents that need a customs partner at the Danube ports.
  • Companies not established in the EU that need indirect representation in Romania.

Contact Ploiești and Galați

Ploiești office: [email protected] · Galați office: [email protected] · 24/7 line: +40 752 030 242 · [email protected]

Frequently asked questions

Do you have your own offices in Ploiești and Galați?

Yes. Each city has its own Medrom office and its own dedicated team; they are not subcontracted agents.

Which ports and customs offices do you cover from Galați?

The Port of Galați, the Port of Brăila, the Galați Free Zone and the Galați and Brăila customs offices.

Can you handle goods for the oil and petrochemical sector in Ploiești?

Yes. The Ploiești office serves the industrial operators of the region, with a focus on the oil sector: equipment, spare parts, chemicals and products subject to specific licences or excise formalities.

Can you clear goods in the Galați Free Zone?

Yes — entry and exit of goods in the Galați Free Zone, storage without payment of import duties and release for free circulation when the goods leave the zone.

What do we need to send you for a first operation?

The commercial invoice, packing list and transport document, the representation contract or power of attorney and your EORI number. If you do not have an EORI number yet, we can help you obtain it.

Tell us what you need and it will reach its destination

[email protected] · +40 752 030 242